Your Data, Your Rights

s999 Privacy Policy –
How We Handle Your Personal Data

s999 takes your privacy seriously. This Policy explains exactly what personal information we collect when you use the s999 platform, why we collect it, how we store and protect it, and what rights you have over your own data. It is written in plain, direct English so every Pakistani player understands it without needing a legal background.

Last updated: July 2025 Applies to all s999 accounts Data stored securely
Data We Collect

Name, contact, payment info & gaming activity only

Third-Party Sharing

Only with verified payment & game providers — never sold

Your Rights

Access, correct, or delete your data at any time

How We Protect It

Encrypted storage, access controls, regular audits

s999

1. Introduction

This Privacy Policy applies to s999 (operating at s999-jit.com) and covers all services offered through the platform — including live casino games, cricket and sports betting, poker, slots, Andar Bahar, Baccarat, and all associated account and payment functions.

When you create an account on s999 or interact with our platform in any way, you are sharing information with us. This document explains what that information is, what we do with it, and how we keep it safe. We have written it to be as clear and direct as possible so that every Pakistani player knows exactly where they stand.

By registering an account or continuing to use s999, you acknowledge that you have read and understood this Privacy Policy. If you disagree with any part of it, you should not use s999. You are welcome to contact us at any time with questions via live chat or email at support@s999-jit.com.

Short version: s999 collects the information needed to run your account and process your transactions. We protect it carefully, do not sell it to third parties, and give you meaningful control over your own data.

2. Data We Collect

s999 collects personal data in two main ways: information you provide directly when registering and using the platform, and information generated automatically when you interact with s999.

2.1 Information You Provide

  • Registration details: Your full legal name, date of birth, mobile number, and email address
  • Identity verification documents: CNIC copy, selfie verification, or other KYC documents when requested
  • Payment information: Easypaisa or JazzCash account details, IBFT bank details, or card information used for deposits and withdrawals — note that full card numbers are never stored by s999 directly
  • Communications: Messages sent to s999 support via live chat or email, including complaint and dispute records
  • Responsible gaming preferences: Deposit limits, session limits, self-exclusion requests, and any information you share when seeking support

2.2 Automatically Collected Information

  • Device and browser data: Device type, operating system, browser version, and screen resolution
  • Connection data: IP address, approximate location (at city/region level), and internet service provider
  • Session and activity logs: Pages visited on s999, games played, bet amounts, session duration, login and logout timestamps
  • Transaction records: Full history of deposits, withdrawals, bonus claims, and game outcomes associated with your account
  • Cookie data: Information stored in cookies and similar technologies as described in Section 6
Data Category Examples Source
Identity data Name, DOB, CNIC Provided by you
Contact data Mobile, email Provided by you
Financial data Wallet IDs, bank details Provided by you
Technical data IP address, device type Automatic collection
Usage data Games played, bets placed Automatic collection
Communication data Support chat logs Provided by you

3. Why We Collect Your Data

s999 only collects personal data for specific, legitimate purposes. We do not collect data speculatively or for purposes beyond what is needed to operate your account and deliver our services. The main reasons we process your information are:

  • Account creation and management: To set up your s999 account, verify your identity, and maintain your account in good standing
  • Transaction processing: To accept deposits from your Easypaisa, JazzCash, or bank account, and to send withdrawals back to your nominated payment method in PKR
  • Game delivery: To provide access to live casino tables, sports betting markets, poker, slots, and all other games on s999
  • Fraud prevention and security: To detect and prevent unauthorised account access, bonus abuse, money laundering, and other forms of fraudulent activity
  • Regulatory compliance: To fulfil age verification, KYC, and anti-money laundering requirements applicable to our operations
  • Customer support: To respond to your enquiries, resolve disputes, and provide technical assistance
  • Responsible gaming: To monitor gaming patterns and identify players who may need support, and to implement limits and exclusions you have requested
  • Platform improvement: To understand how players use s999, identify technical issues, and improve the user experience — based on aggregated, anonymised data where possible
  • Marketing communications: To inform you about promotions, bonuses, and new features on s999, where you have opted in to receive such communications
s999

5. How We Share Your Data

s999 does not sell your personal data to any third party. Full stop. Your information is not traded, rented, or passed to marketing companies. The only circumstances in which s999 shares your data are the following:

5.1 Payment Processors

To process your PKR deposits and withdrawals, s999 shares necessary transaction details with our approved payment partners, which include Easypaisa, JazzCash, NayaPay, SadaPay, IBFT network processors, and Visa/Mastercard acquiring banks. These partners receive only the information required to complete the specific transaction and are bound by their own data protection policies.

5.2 Game and Software Providers

Some games on s999 are delivered by third-party studios — live casino providers, slot developers, and sports data feeds. To deliver these games and verify game outcomes, limited session data may be shared with those providers. No payment or full identity data is passed to game studios.

5.3 Identity Verification Services

For KYC verification, s999 may use a third-party identity verification service to cross-check documents you submit. This service receives your submitted document image and extracts verification data — it does not retain the documents after verification is complete.

5.4 Regulatory and Legal Authorities

s999 may disclose personal data to law enforcement, financial intelligence units, or regulatory bodies when legally required to do so — for example, in response to a court order, a suspicion of money laundering, or an official investigation. Such disclosures are made without notifying the account holder where the law requires confidentiality.

5.5 Corporate Transactions

In the event that s999's business is acquired, merged, or restructured, player data may form part of the transferred assets. In such a case, s999 will notify affected players before their data is transferred to a new controller and subject to a new privacy policy.

6. Cookies & Tracking Technologies

s999 uses cookies and similar technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit s999.

6.1 Types of Cookies Used by s999

  • Essential cookies: Required for the platform to function. These handle session management, login authentication, and security verification. You cannot opt out of these without losing access to s999.
  • Performance cookies: Help s999 understand which pages are visited most frequently, how long sessions last, and where technical errors occur. Data is aggregated and anonymised.
  • Preference cookies: Remember your display settings, language preferences, and game configuration choices so s999 loads correctly on your next visit.
  • Analytics cookies: Used by s999's internal analytics tools to track platform usage patterns and inform product improvements. These do not identify you individually.

6.2 Managing Cookies

Most mobile browsers allow you to clear or block cookies through the device settings. Blocking essential cookies will prevent you from logging into s999. For non-essential cookies, you can manage preferences at any time through your browser settings without affecting your ability to play.

7. Data Retention

s999 retains your personal data for as long as necessary to fulfil the purposes described in this Policy and to meet applicable legal requirements. Specific retention periods:

  • Account data: Retained for the duration of your account plus a minimum of 5 years after account closure, to comply with financial record-keeping requirements
  • Transaction records: Retained for a minimum of 5 years from the date of the transaction in accordance with financial regulations
  • KYC documents: Retained for the life of your account and for at least 5 years post-closure
  • Support communications: Retained for 2 years from the date of the most recent communication
  • Marketing consent records: Retained until consent is withdrawn and for 1 year thereafter as evidence of the consent record
  • Self-exclusion records: Retained permanently to prevent re-registration in violation of a self-exclusion request

When data is no longer needed and no legal retention obligation applies, s999 securely deletes or anonymises it so that it cannot be linked back to you.

8. How We Protect Your Data

Data security is a core part of how s999 operates, not an afterthought. The following technical and organisational measures are in place to protect your personal information:

  • Encryption in transit: All data transmitted between your device and s999 is encrypted using TLS (Transport Layer Security). The padlock in your browser confirms this is active.
  • Encryption at rest: Sensitive account and payment data stored in s999's systems is encrypted using industry-standard algorithms.
  • Access controls: Only authorised s999 staff with a legitimate operational need can access personal data. Access is logged and audited regularly.
  • Payment tokenisation: s999 never stores full card numbers. Card payments are tokenised through the acquiring bank, meaning the raw card data never reaches s999's servers.
  • Regular security reviews: s999 conducts periodic security audits of its infrastructure to identify and address potential vulnerabilities before they can be exploited.
  • Breach response procedure: In the unlikely event of a data breach that puts your personal information at risk, s999 will notify affected players as quickly as is reasonably practicable, including details of what data was affected and what steps are being taken.

s999's security measures protect our end. Your account security also depends on you keeping your password secure and not sharing your login details with anyone. If you suspect your account has been compromised, contact s999 support immediately via live chat.

9. Your Data Rights

As a player on s999 you have the following rights over your personal data. These can be exercised at any time by contacting s999 support:

01
Right to Access

You can request a full copy of the personal data s999 holds about you. We will provide this within 30 days of a verified request, free of charge for the first request per year.

02
Right to Rectification

If any data we hold about you is inaccurate or incomplete, you can ask s999 to correct it. We will update your records within 14 days of a verified correction request.

03
Right to Erasure

You can request deletion of your personal data where s999 no longer has a legitimate reason to retain it. Note: financial records subject to legal retention obligations cannot be deleted during that retention period.

04
Right to Restrict Processing

You can ask s999 to pause processing your data in specific circumstances — for example, while a dispute about the accuracy of your data is being resolved.

05
Right to Object

You can object to s999 processing your data for direct marketing purposes at any time. You can also opt out of marketing emails directly from any communication we send you.

06
Right to Withdraw Consent

Where s999 processes your data based on your consent — such as marketing communications — you can withdraw that consent at any time without it affecting anything that happened before the withdrawal.

To exercise any of these rights, contact s999 support via live chat 24/7 or email support@s999-jit.com. We will acknowledge your request within 48 hours and respond in full within 30 days.

10. Children & Minors

s999 is strictly an 18+ platform. We do not knowingly collect personal data from any person under the age of 18. Registration on s999 requires confirmation that the player is at least 18 years old, and age verification may be requested at any time.

If s999 becomes aware that an account belongs to a person under 18, the account will be closed immediately, any funds will be returned to the depositing payment method, and all data associated with the account will be deleted as promptly as applicable regulations allow.

If you are a parent or guardian and believe your child has created an account on s999, please contact our support team immediately. We will act on verified reports as quickly as possible.

11. Changes to This Privacy Policy

s999 reviews this Privacy Policy regularly and updates it when our practices change or when there are changes in applicable regulations. The date at the top of this page reflects when the Policy was last updated.

When we make significant changes to how we handle your personal data, we will notify you directly — via email or via an in-platform notification — at least 7 days before the changes take effect. For minor clarifications or editorial updates that do not materially affect how your data is processed, we may update the Policy without prior notice.

Continued use of s999 after an updated Privacy Policy takes effect constitutes your acceptance of the revised terms. If you do not agree with changes, you may close your account by contacting support. We will retain your data for the legally required periods after account closure as described in Section 7.

Tip: Bookmark this page and check back periodically — especially if you receive a policy update notification from s999. The current version is always available here.

12. Contact & Data Enquiries

For any questions about this Privacy Policy, to exercise your data rights, or to raise a privacy concern, please get in touch with s999 through the following channels:

  • Live chat: Available 24/7 directly on the s999 platform — the fastest way to get a response
  • Email: support@s999-jit.com — for formal data requests or written records of your enquiry

When submitting a data rights request, please include your registered email address and, where possible, the nature of the specific request so we can process it as efficiently as possible. We may need to verify your identity before acting on certain requests to protect your account from unauthorised third-party access.

For complaints specifically about s999's handling of your personal data that are not resolved to your satisfaction through our support team, you may escalate the matter to the relevant data protection authority or ombudsman applicable to your jurisdiction. We take all such complaints seriously and will cooperate fully with any investigation.

s999

s999's Privacy Commitments to Pakistani Players

Six things s999 does — and does not do — when it comes to your personal information.

We Never Sell Your Data

Your name, contact number, payment details, and gaming history are never sold, rented, or traded to any marketing company or data broker. s999 earns its revenue from games — not from monetising player information.

Encrypted End to End

Every connection between your device and s999 is encrypted. Sensitive stored data — account details, payment records, KYC documents — is encrypted at rest on s999's servers using industry-standard methods. Your information is never transmitted or stored in plain text.

You Control Your Data

s999 provides meaningful access to your own data. You can request a copy, ask for corrections, or request deletion through our support team. Marketing communications can be turned off at any point without losing access to your account or games.

Minimal Data Collection

s999 only collects what is actually needed to operate your account, process your transactions, and comply with legal requirements. We do not harvest additional data about your location, contacts, or device activity beyond what the platform requires to function.

Opt-Out Marketing Always Available

If you signed up for s999 promotional emails and no longer want them, you can unsubscribe from any email we send or ask support to remove you from the marketing list. Opting out takes effect within 48 hours and does not affect your account in any other way.

Transparent Breach Communication

In the unlikely event that a security incident affects your personal data, s999 will notify you directly and promptly — not months later in a small-print update. We will tell you what happened, what data was involved, and what steps we are taking to address it.

Your Privacy Is Protected. Now Come and Play.

s999 is Pakistan's most trusted online gaming platform — live casino, cricket betting, slots, poker, Andar Bahar, Baccarat, and more. Full PKR payments. Secure. Transparent.

18+ Only. Please play responsibly. Full Privacy Policy and T&Cs apply.